Payment of Fees
Facility Rental Fees(PDF, 65KB)
A refundable deposit is required at the time of reservation.
Rental fees are due 30 days prior to the rental date.
Cancellations & Refunds
If the original Applicant cancels a rental seven (7) business days after booking and securing the rental date, the entire refundable deposit will be forfeited. The following schedule will be used to determine the City’s cancellation process pertaining to a facility rental refund:
- 7 Business Days After Securing the Facility Rental Date: the refundable deposit will be forfeited and retained by the city.
- From Date of Booking to Thirty-One (31) Days Prior to the Rental Date: the refundable deposit will be forfeited, and 50% of any rental fees paid to the City will be withheld from the refund.
- Thirty (30) Days or Less Prior to the Rental Date: All paid rental fees to the City, including the refundable deposit will be withheld.
City facilities may close at any time, with or without notice, this includes closures due to inclement weather. City staff will make every effort to contact the Applicant ahead of time of any facility closures that may affect the rental. If a closure occurs and a rental is canceled on behalf of the city, a refund credit will be applied to the Applicant’s household. This credit may be used for any future Parks and Recreation program, service, camp, or rental.
Facility and Picnic Shelter Rental Refund Request
Inclement Weather
The applicant will be required to contact the Parks and Recreation Department to cancel and reschedule their rental. Applicants may receive a refund or a credit on their household if a rental is canceled due to inclement weather.
All credit and debit card refunds will go back to the original card. Payments made by cash or check will be refunded by check. Check will be mailed to the applicant within two week after the facility rental ends.